Privacy Policy – Solar Clean Energy

Last Updated: 9-Dec-2025

Solar Clean Energy (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website solarcleanenergy.com.au, contact us, or use our services.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide, including:

Full name
Email address
Phone number
Address or site location
Details about your solar installation or inquiry
Any information submitted through contact forms or quote forms

1.2 Technical/Usage Data

Automatically collected when you browse our site:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data

1.3 Uploaded Files

If you upload documents, photos, or plans to request a quote, we store these securely.

2. How We Use Your Information

We use your information for the following purposes:

To respond to inquiries or provide quotes
To schedule site inspections, installations, or services
To improve our website, services, and customer experience
To communicate updates, promotions, or service information (only if you consent)
To comply with Australian laws and regulations
For internal record keeping and service improvements

We never sell your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to:

Improve website performance
Analyse visitor behaviour
Enhance your browsing experience

You can modify your browser settings to block cookies; however, some features may not function correctly.

4. How We Store & Protect Your Data

We take reasonable steps to protect your data, including:

Encrypted communication (HTTPS)
Secured servers
Restricted access to personal information
Regular security updates

Despite our efforts, no method of online transmission is 100% secure.

5. Sharing Your Information

We may share your information only with:

Installation partners or technicians (to provide service)
Payment processors (if applicable)
Regulatory bodies when required by Australian law
Trusted third-party providers that support our website, CRM, or booking systems

All partners are required to handle your data securely and in compliance with privacy laws.

We do not share your information with marketers or unrelated third parties.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review those sites’ privacy policies.

7. Accessing, Updating, or Deleting Your Information

You have the right to:

Request a copy of the personal information we hold
Ask us to update incorrect details
Request deletion of your information (unless required for legal or service-related reasons)

To make a request, contact us at:

Email: info@solarcleanenergy.com.au
Phone: 0410 677 117
Address: 31 Wilga St, Punchbowl NSW 2196

8. Marketing Communications

We may send promotional or service-related emails only if you opt-in.
You can unsubscribe at any time by clicking the link in the email or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Solar Clean Energy
Website: https://solarcleanenergy.com.au
Email: info@solarcleanenergy.com.au
Phone: 0410 677 117
Address: 31 Wilga St, Punchbowl NSW 2196